AT&T, Verizon, Others to Pay $6 Million to Settle Probes Over Failed 911 Calls During 2020 Network Outages

AT&T, Verizon, Others to Pay $6 Million to Settle Probes Over Failed 911 Calls During 2020 Network Outages


The Federal Communications Commission (FCC) mentioned Friday that 4 telecom suppliers can pay a complete of $6 million (roughly Rs. 45,60,81,000) to settle investigations into compliance with the company’s 911 reliability guidelines throughout 2020 community outages.

AT&T, CenturyLink, now Lumen Technologies, Intrado, and Verizon Communications will implement compliance plans to guarantee adherence to FCC emergency name guidelines. Lumen can pay $3.8 million (roughly Rs. 28,88,51,300), whereas Intrado can pay $1.75 million (roughly Rs. 13,30,23,600). AT&T can pay a complete of $460,000 (roughly Rs. 3,49,66,210 to settle two investigations, whereas Verizon can pay $274,000 settlement.

“The most important phone call you ever make may be a call to 911,” said FCC Chairwoman Jessica Rosenworcel. “It’s very important that telephone corporations stop these outages wherever potential and supply immediate and enough notification to 911 name centres once they do happen.”

Last month, T-Mobile USA agreed to settle an FCC probe for $19.5 million after a massive 2020 outage led to more than 20,000 failed 911 emergency calls.

The settlement was prompted by an FCC investigation into a more than 12-hour outage in June 2020 that led to congestion across No. 3 wireless carrier T-Mobile’s networks, and caused “the whole failure of greater than 23,000 911 calls.”

T-Mobile as a part of the consent decree with the FCC has additionally agreed to make new commitments to enhance 911 outage notices.

An October 2020 FCC report discovered the T-Mobile outage disrupted calling and texting companies nationwide and entry to knowledge service in some areas. It resulted in a minimum of 250 million whole calls failing.

© Thomson Reuters 2021


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